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Terms & Conditions

Version 2026-07-12 · Effective 12 July 2026

These Terms & Conditions (Terms) govern your access to and use of Openrooo (the Service), operated from Australia. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and located in Australia to use Openrooo. Openrooo is an adults-only platform for the ethically non-monogamous community. You confirm your age at registration; we may verify it and may suspend or remove accounts we reasonably believe belong to a person under 18 or outside Australia.

2. Your account

You register with a username, email address and password — never your legal name or phone number. You are responsible for keeping your credentials secure and for activity under your account. Tell us promptly if you suspect unauthorised access. One person, one account: Openrooo is individual-centric, and each person keeps their own profile, even when they link with a partner.

3. Acceptable use & community standards

You agree not to:

  • harass, threaten, coerce, stalk, dox, or discriminate against any person;
  • post or share content that is unlawful, non-consensual, sexually exploitative of minors, or that depicts a person without their consent;
  • misrepresent your identity, consent, health status, or relationship situation to obtain a connection;
  • solicit for commercial sex work, spam, scam, or engage in financial exploitation;
  • attempt to circumvent blocking, safety features, moderation, geographic or age controls, or to scrape, reverse-engineer, or overload the Service.

Consent is central to Openrooo. Respect other people's stated boundaries, blocks, and privacy choices at all times.

4. Content & moderation

You retain ownership of the content you create. You grant Openrooo a limited licence to host, store, process and display your content solely to operate the Service. We use a combination of automated screening and human moderators to review profile content, photos, community discussions and reports, and we may remove content or restrict accounts that breach these Terms or the law. Encrypted private messages are an exception — see clause 5.

5. Private messaging is end-to-end encrypted

Direct and group messages are end-to-end encrypted. Openrooo cannot read the content of your encrypted messages, and message content is never sent to our servers for analysis. In- message safety prompts run only on your own device. Because we cannot see message content, we cannot moderate it — use the block and report tools, and contact emergency services on 000 if you are in danger.

6. Events, meetings & personal safety

Openrooo helps people find events and connections, but any meeting or event is between the people involved. We do not conduct background checks and we do not vet attendees on your behalf beyond the trust and vetting tools provided. You are solely responsible for your own safety, for meeting new people in a considered way, and for complying with the law. Trust signals and vouches are indicative only and are not a guarantee of any person's conduct.

7. Subscriptions & payments

Openrooo offers a free tier and a paid Pro subscription. Prices, billing intervals and any free-trial terms are shown at the point of purchase. Payments are processed by our payment provider; we do not store your full card details. Subscriptions renew automatically until cancelled, and you can cancel or manage billing at any time from your settings. To the extent permitted by law, and except for your rights under the Australian Consumer Law, payments are non-refundable.

8. Intellectual property

The Openrooo name, brand, software, and design are owned by us or our licensors and are protected by law. These Terms do not grant you any right to use them except as necessary to use the Service.

9. Disclaimers & liability

The Service is provided on an “as is” and “as available” basis. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the maximum extent permitted by law, Openrooo is not liable for the conduct of other users, for interactions or meetings arranged through the Service, or for indirect or consequential loss. Where our liability cannot be excluded but can be limited, it is limited to resupply of the Service or the cost of resupply.

10. Suspension & termination

You may delete your account at any time from your settings; deletion removes your profile and personal data as described in the Privacy Policy. We may suspend or terminate access if you breach these Terms, create risk to others, or where required by law.

11. Changes to these Terms

We may update these Terms from time to time. When we make a material change we will update the version and effective date above and, where required, ask you to re-agree before you continue using the Service. Continuing to use Openrooo after an update means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the courts of Australia.

13. Contact

Questions about these Terms can be sent to our support team through the in-app help or at the contact address published on our website.